FAQ

Are these posters or premium prints? 

Your fine-art print is made on a beautifully textured, acid-free 270gsm matt parchment and feels fantastically heavy and sturdy when handled. Detailing remains extremely sharp and colours are vivid thanks to the use of 9 colour pigment inks and industry standard paper quality. You have the option to choose between two background colours; the Original, which is a soft white and has some subtle texturing, or Antique, which is printed on the same paper but contains an aged-look reminiscent of an antique map.

Where can I get frames or print hangers from?

I don't sell frames or print hangers directly through the website as, depending on where you're based, the cost of shipping them can really inflate the final price of your order. But I am very happy to direct you to the best framer in your local area if I can!

I get my own frames from Mulbury Frames and have recommended them to dozens of map-buyers, all of who have been super happy with them! Their products are made from salvaged timber and are beautifully textured. My personal recommendations are the Chunky Frame and Original Oiled Frame

A great alternative to the full frames are these print hangers from this WA based artist's etsy store, hand-made from sustainably sourced Tasmanian oak. If you decide to go for a print hanger just use the below info to get the right size based on the map size you order.
A3 - 18 inch print hanger
A2 - 25 inch print hanger
A1 - 34 inch print hanger

 

How does the shipping work?

When you buy a print I send these directly to you in a protected mailing tube using Australia Post (shipping is added at check-out and is a flat fee of $8.95 if you're in Australia, and there are options for New Zealand and International shipping too). 

I received a damaged print or never received them. What should I do? 

If you've had this experience I'm really sorry about that and will definitely help you out. If you've received a product with damage on it please let me know by sending me an email via the contact page. I'll need you to send it back to me and I'll send you a replacement.  If you never received something from your order please let me know asap! All of our products are tracked so we should be able to figure it out. If it truly is lost then I will send you a new one free of charge.

Do you do any commissions?
 I'm happy to chat about any commissions if you'd like one! Please keep in mind that the pricing is a reflection of how much work goes into creating a new map. If you'd like to commission a design that can also be sold to the public I am happy to offer a discounted price. If you would like a map done in A4 or A3 then this also would make it more affordable. Send me an email on an email via the contact page and we can chat about it!
I'm a shop and I'd like to stock your prints. Is this something you can accommodate? 
Definitely! Please send me an email via the contact page and I would love to discuss it further with you.